Wednesday, 26 June 2013

WestJet ranked #1 in customer satisfaction



WestJet ranked number #1 in customer satisfaction. It has the highest customer satisfaction and loyalty among the six most widely Used tour operators in Canada. According to my Opinion this airline gained a customer’s satisfaction because of its ability to Provide non-stop domestic flights over the country. Also it provides hassle Free journey to its customers. WestJet Vacations scored higher than the other Vacation companies for overall satisfaction, likelihood to recommend and Customer service. This airline also reduces the cost without compromising on Customer satisfaction.  
         But on another side with the attraction of lot of Passengers, this airline lack the availability of seats in their planes. Also They increase their rates but not the planes. Canadian travel Agents have also voted the WestJet Vacations website the best among Approximately 20 tour operators. Travel agent partners recommend to their clients, and their guests continue to make WestJet Vacations their provider of choice. WestJet Vacations provide affordable, reliable and flexible travel experiences to 50 destinations in 15 countries, including the United States, Mexico and the Caribbean. In the  last I would say that this airline must increase the numbers of planes because may be in future if any problem occur to more than 3 or 4 planes at a same time, then it will dis-satisfied the passengers because of late schedule.


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