WestJet ranked number #1 in customer satisfaction.
It has the highest customer satisfaction and loyalty among the six most widely
Used tour operators in Canada. According to my
Opinion this airline gained a customer’s satisfaction because of its ability to
Provide non-stop domestic flights over the country. Also it provides hassle
Free journey to its customers. WestJet Vacations scored higher than the other
Vacation companies for overall satisfaction, likelihood to recommend and
Customer service. This airline also reduces the cost without compromising on
Customer satisfaction.
But on another side with the attraction of lot of
Passengers, this airline lack the availability of seats in their planes. Also
They increase their rates but not the planes. Canadian travel
Agents have also voted the WestJet Vacations website the best among
Approximately 20 tour operators. Travel agent partners recommend to their
clients, and their guests continue to make WestJet Vacations their provider of
choice. WestJet Vacations provide affordable, reliable and flexible travel
experiences to 50 destinations in 15 countries, including the United States, Mexico
and the Caribbean. In the last I would
say that this airline must increase the numbers of planes because may be in
future if any problem occur to more than 3 or 4 planes at a same time, then it
will dis-satisfied the passengers because of late schedule.
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